May 9, 2008

 Publishing
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 Author's
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 My Xlibris

How do I order a book?

You may order books directly from Xlibris, through popular online book sellers, or at the ordering desk of your local bookstore.

To order from Xlibris:

• Call: 1-888-795-4274
• Fax: 1-610-915-0294 or 1-610-915-0293
• E-mail: orders@xlibris.com
• Web: www.xlibris.com/bookstore
• By mail, please send your order, along with a check or payment information to:

Book Orders
Xlibris
International Plaza II, Suite 340
Philadelphia, PA 19113-1513

(Please note that for orders sent by mail, Xlibris has a processing turnaround time of 5 business days before order placement.)

To order from online bookstores, visit the following web sites:

• www.amazon.com
• www.borders.com
• www.bn.com

To order at a traditional bricks-and-mortar bookstore, visit the customer service desk.
Our books are always available.

Is there a minimum quantity for orders?

The minimum quantity for a book order is one.

How much does a book cost?

• Trade paperback (retail) price varies with page count. Please see Pricing Chart.
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• Hardback (retail) price varies with page count. Please see Pricing Chart.
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This seems high. Why?
We print books as they are ordered in quantities as low as one copy: your book is printed just for you. Traditional publishers print books in huge quantities; therefore, the cost they must recoup per book is lower. These prices are still within the normal bookstore range for trade paperbacks and hardbacks.

Is there a discount for booksellers?

Bookseller Discount: 20% on Hardback, 40% on Trade Paperback.

How much does the author pay for books?

• Hardback author discount is 30% and pricing varies with page count. Please see Pricing Chart.
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• Trade Paperback author discount is 30% and pricing varies with page count. Please see Pricing Chart.
  (requires Acrobat Reader)

Who sets the price for my book?

Xlibris sets the price for your book. It is directly related to the cost of production.

What happened to your ebooks?

As of October 1, 2003, Xlibris ceased providing ebooks for sale. Over the past several years we had offered thousands of ebooks for sale, and our customers have made their wishes known. Very few people are interested in purchasing ebooks. Ebooks have accounted for less than a half of a percent of books sold here for as long as we have offered them for sale. And of that tiny amount, more than half of those people call us up, asking how they can print out their ebook - something that defeats the very purpose of providing an electronic medium for conveying literary content.

Should interest in this form of reading media increase, we may offer ebooks in the future. However, at this time the interest is not at a level that would support this product. If you have any questions about this decision, please feel free to contact us at orders@xlibris.com.