July 4, 2008

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  by Chris Stern
  ISBN13: 978-1-4134-6808-3 (Trade Paperback)
  ISBN: 1-4134-6808-X (Trade Paperback)
  ISBN13: 978-1-4134-6809-0 (Hardback)
  ISBN: 1-4134-6809-8 (Hardback)
  Pages: 112
  Subject: BUSINESS & ECONOMICS / Customer Service

Availability
Paperback prices reflect 15% discount off retail
Hardback prices reflect 10% discount off retail

Description

Business is simple until theories make it complicated. Just eight simple rules of customer focus make or brake success of organizations. Chris Stern writes in plain business English and straightforward manner about how to turn the main concepts of business administration into tangible results.

Click here to read an excerpt from the book.